How to Set Up Your EV Account and Charging Card in Dubai

As the world shifts towards more sustainable energy solutions, electric vehicles (EVs) are gaining significant popularity in Dubai. The city is making substantial strides in promoting green transportation, with a growing number of charging stations and incentives for EV owners. If you’re new to the EV community in Dubai, setting up your EV account and charging card is an essential step to ensure you can conveniently charge your vehicle at any of the available stations. This guide will walk you through the process of setting up your EV account and obtaining your charging card in Dubai.

Overview

With Dubai’s commitment to becoming a global leader in sustainable energy, the city has made it easier than ever for electric vehicle owners to access charging facilities. Whether you’re a resident or a visitor, setting up an EV account and acquiring a charging card is straightforward, thanks to the Dubai Electricity and Water Authority (DEWA). This guide provides a step-by-step approach to creating your account, obtaining your charging card, and understanding the benefits of being an EV owner in Dubai.

Why You Need an EV Account and Charging Card

Dubai offers a robust network of public EV charging stations across the city. To access these stations, EV owners need to have a registered account with DEWA (Required only if the vehicle is registered in another emirates, no new registration is required for Dubai) and an EV Green Charger card. This card allows you to charge your vehicle at any of the designated public charging points. The process is efficient, ensuring that you can travel around the city without worrying about running out of battery power.

Step-by-Step Guide to Setting Up Your EV Account

1. Register for a DEWA Account

• Visit the DEWA Website: Begin by visiting the official DEWA website or download the DEWA Smart app, available on both iOS and Android platforms.
• Create a New Account: If you don’t already have a DEWA account, you will need to create one. Click on the “Register” button and fill out the necessary details such as your name, email address, and Emirates ID.
• Activate Your Account: After completing the registration, you will receive an activation link via email. Click on the link to activate your DEWA account.
• You can visit the RTA website or DEWA customer care Centre – (IVR) 04-6019999, service available through voice response.

2. Apply for the EV Green Charger Card

• Access the EV Services Section: Log in to your DEWA account and navigate to the “EV Green Charger” section under the “Services” tab.
• Apply for the EV Card: Fill out the application form with details such as your vehicle’s make, model, and registration number. You’ll also need to provide a copy of your vehicle registration card (Mulkiya).
• Submit the Application: Once you’ve filled out all the required fields, submit your application. DEWA will process your request and issue your EV Green Charger card.

3. Receive Your EV Green Charger Card

• Card Delivery: DEWA will deliver the EV Green Charger card to your registered address within a few working days. Alternatively, you may be able to pick it up from a DEWA office if you prefer.
• Activate Your Card: Once you receive the card, log in to your DEWA account to activate it. This step is crucial to ensure that your card is linked to your account and ready for use.

4. Fees For Ev Account & Charging Card Management

• Security Deposit for Individual (non-commercial) and business (commercial): AED 500
• Delivery charges : AED 20
• Card Replacement cost: AED 200
• Delivery charges: AED 20
• Consumption Fees AED 0.38 fills per kWh + fuel surcharge per kWh + VAT

Using Your EV Green Charger Card

With your EV Green Charger card activated, you’re now ready to start charging your vehicle at any of the public charging stations in Dubai. Simply swipe your card at the charging station, plug in your vehicle, and charging will begin automatically. DEWA offers different types of charging stations, including fast chargers, so you can choose the one that best suits your needs.

Benefits of Owning an EV in Dubai

Dubai offers several incentives to EV owners, making it a great place to drive electric. These benefits include free parking at designated spots, toll exemptions, and, in some cases, reduced registration fees. Additionally, using the EV Green Charger network is convenient and cost-effective, with competitive rates compared to traditional fuel prices.

Conclusion

Setting up your EV account and obtaining an EV Green Charger card in Dubai is a simple process that opens the door to numerous benefits and a seamless charging experience. As Dubai continues to expand its EV infrastructure, being an EV owner in the city is becoming increasingly rewarding. By following this guide, you’ll be well on your way to enjoying the many perks of driving an electric vehicle in Dubai.

FAQs

1. What documents are required to apply for an EV Green Charger card in Dubai?

• To apply for an EV Green Charger card, you will need your Emirates ID and a copy of your vehicle registration card (Mulkiya).

2. How long does it take to receive the EV Green Charger card after applying?

• Typically, it takes a few working days for DEWA to process your application and deliver the card to your registered address.

3. Can I use my EV Green Charger card at any charging station in Dubai?

• Yes, the EV Green Charger card allows you to access any of the public EV charging stations in Dubai that are part of the DEWA network.

4. Is there a fee for using the public EV charging stations in Dubai?

• Yes, there is a fee for using the public charging stations, but the rates are generally lower compared to traditional fuel prices. The cost will be automatically deducted from your DEWA account.

5. What types of charging stations are available in Dubai?

• Dubai offers various types of charging stations, including fast chargers, which can charge your vehicle more quickly than standard chargers.

6. Can I manage my EV account and monitor my charging sessions online?

• Yes, you can manage your EV account, monitor your charging sessions, and view your usage history through the DEWA website or the DEWA Smart app.

7. What should I do if my EV Green Charger card is lost or damaged?

• If your card is lost or damaged, you should immediately contact DEWA to report it and request a replacement.

8. Are there any incentives for EV owners in Dubai?

• Yes, Dubai offers several incentives for EV owners, such as free parking in designated areas, toll exemptions, and reduced registration fees.

9. Can visitors to Dubai apply for an EV Green Charger card?

• Yes, visitors who plan to use an electric vehicle during their stay in Dubai can apply for an EV Green Charger card, provided they have the necessary documentation.

10. How can I find the nearest EV charging station in Dubai?

• You can find the nearest EV charging station using the DEWA Smart app or by checking the EV Green Charger section on the DEWA website.